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Terms & Conditions

Terms & Conditions

Safety Roof Anchors Pty Ltd

Last Updated: 16th May 2025.

Welcome to Rope Access Pty Ltd T/A Safety Roof Anchors (“we,” “our,” “us”). By accessing and using our website (safetyroofanchors.com.au) and services, you agree to the following Terms and Conditions. If you do not agree, please do not use our website or services.

1. Use of Website

  • This website provides information about our products and services.
  • You agree to use the website lawfully and not engage in any activities that may damage, disable, or interfere with the site’s functionality.
  • Unauthorized use, including hacking or data scraping, is strictly prohibited.

2. Products and Services

  • We provide height safety products and related services.
  • While we strive for accuracy, product descriptions, specifications, and availability may change without notice.
  • We reserve the right to modify or discontinue any product or service at any time.

3. Orders, Payments, and Invoicing

  • When you place an order, you agree to provide accurate information.
  • Payments must be made in full as per the terms stated on the invoice.
  • We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and GST

  • All prices are listed in Australian dollars (AUD) and may be subject to GST.
  • We reserve the right to change prices at any time without prior notice.

5. Returns and Refunds

  • Returns will only be accepted if items are in their original condition, with no scratches and neatly boxed.
  • The final decision on what can be returned is at the discretion of management.
  • A restocking fee will be charged for items being returned.
  • We do not accept returns for customised or special-order products unless faulty or defective.
  • A restocking fee of 10% or a minimum of $50 + GST (whichever is greater) applies to all returned items.
  • Orders for shipment must be placed in writing via email.
  • Phone orders are only accepted if goods are picked up and checked in person.
  • All shipped goods must be checked upon delivery or within 5 business days.
  • No returns or replacements will be accepted for goods reported after 5 business days.

6. Intellectual Property

  • All content, logos, images, and materials on this website are the property of Safety Roof Anchors Pty Ltd.
  • You may not copy, modify, distribute, or use any content without our written permission.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • You assume all risks associated with the use and installation of our products.

8. Warranties and Disclaimers

  • Our products come with manufacturer warranties as stated in product documentation.
  • We make no guarantees that our website will be error-free or uninterrupted.

9. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

10. Governing Law

  • These Terms and Conditions are governed by the laws of New South Wales, Australia.
  • Any disputes shall be resolved in the courts of New South Wales.

11. Changes to These Terms

  • We may update these Terms and Conditions at any time. Any changes will be posted on this page.
  • Your continued use of the website constitutes acceptance of the revised terms.

12. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us:

Safety Roof Anchors Pty Ltd

By using our website and services, you acknowledge and agree to these Terms and Conditions.