PRIVACY POLICY
Safety Roof Anchors Pty Ltd
Last Updated: 14th March 2025.
At Safety Roof Anchors Pty Ltd (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website (safetyroofanchors.com.au) and services.
1. Information We Collect
When you engage with us, we may collect the following types of information:
- Personal Information: This includes your name, company name, email address, phone number, and billing address. We collect this information when you contact us, request a quote, or inquire about our products and services.
- Payment Information: If you make a purchase or payment, we collect payment details necessary to process the transaction. Please note that we process payments securely and do not store full payment details on our servers.
- Technical Information: We may collect information about your device, browser, and how you interact with our website, including your IP address, browser type, and pages visited. This helps us improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Provide Products and Services: Process your inquiries, orders, and deliver the products or services you request.
- Communicate: Respond to your questions, provide customer support, and send important updates related to your interactions with us.
- Improve Our Offerings: Analyse usage patterns to enhance our website, products, and services.
- Compliance: Adhere to legal obligations and protect our rights and interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Trusted third-party companies that assist us in operating our business, such as payment processors and delivery services, provided they agree to keep your information confidential.
- Legal Obligations: Authorities or organisations when required by law or to protect our rights, property, or safety.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse website traffic. You can set your browser to refuse cookies, but some features of our site may not function properly without them.
6. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites and encourage you to review their privacy policies.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications by following the instructions in those messages or contacting us directly.
To exercise these rights, please contact us at accounts@safetyroofanchors.com.au.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Safety Roof Anchors Pty Ltd
- Address: Unit 4B/3-9 Kenneth Rd, Manly Vale NSW 2093, Australia
- Phone: 02-9939-3523
- Email: accounts@safetyroofanchors.com.au
By using our website and services, you consent to the terms outlined in this Privacy Policy.